• Black cisco c1640 feature phone with touchscreen display and physical keypad in cisco wp-9821-bun-k9 bundle
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Cisco

Cisco WP-9821-BUN-K9 | 9800 Series Wi-Fi Phone | Phone + Battery + Charger Bundle

WP-9821-BUN-K9

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Description

This bundle includes the 9821 Phones + Battery + Charging Cable + Power Adaptor The Cisco Wireless Phone 9821 Bundle is a rugged Wi-Fi 6E handset designed for frontline and mobile workers in healthcare, manufacturing, retail, and hospitality environments. Running PhoneOS with support for Cisco Unified Communications Manager and Webex Calling, it delivers enterprise-grade voice communications with AI-powered noise removal and swappable battery design for shared device deployments. The IP54-rated, MIL-STD-810G tested device features a 2.4-inch color display, glove-friendly tactile keypad, and integrated safety features including man-down detection and a configurable action button.

Features

Wi-Fi 6E triple-band wireless connectivity for interference-free, ultra-low latency communications
- IP54 dust and water resistance with MIL-STD-810G shock protection for demanding environments
- AI-powered noise removal for clear voice quality in high-noise industrial settings
- Swappable battery design supporting 11.5 hours talk time for shift-based shared device deployments
- 2.4-inch color display with glove-friendly tactile keypad for reliable operation
- Configurable action button programmable for emergency alerts, security access, IT support, or paging
- Man-down detection and push-to-talk for enhanced worker safety and rapid response
- Zero-touch provisioning and unified management via Cisco Control Hub
- Enterprise-grade security with TPM 2.0, WPA3, and TLS 1.3 encryption
- Compatible with desktop chargers and multichargers using magnetic connector
- Wideband audio with G.711, G.722, and OPUS codec support
- Bluetooth headset connectivity for hands-free operation
- Conference calling, call pickup, and directory access
- Healthcare-ready design withstands rigorous cleaning with high-concentration alcohol solutions
- Supports Cisco Unified CM, Webex Calling, and third-party call control platforms

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Technical Specifications

Wireless Standard: 802.11ax Wi-Fi 6E tri-band (2.4 GHz, 5 GHz, 6 GHz)
- Display: 2.4-inch color LCD, 240 x 320 pixels
- Operating System: Cisco Unified PhoneOS
- Platform Support: Cisco Unified Communications Manager (CUCM), Webex Calling, third-party call control
- Battery Life: Up to 11.5 hours talk time, 145 hours standby
- Audio Codecs: G.711, G.722, OPUS wideband audio
- Durability: IP54-rated dust and water resistance, MIL-STD-810G shock resistance
- Security: TPM 2.0, WPA3, WPA2, TLS 1.3, TLS 1.2
- Interface: Alphanumeric keypad, customizable Action button
- Charging: Cisco proprietary magnetic connector (compatible with 8821 accessories)
- Bluetooth: Headset support
- Registration Methods: Zero-touch provisioning, activation code, manual TFTP
- Compliance: IEC 60529 IP54, MIL-STD-810G
- Bundle Includes: Wireless Phone 9821 handset, battery, charger

FAQs

Q: What deployment environments is the Cisco Wireless Phone 9821 designed for?
A: The 9821 is purpose-built for frontline and mobile workers in healthcare facilities, manufacturing warehouses, retail stores, and hospitality venues. Its IP54 rating, MIL-STD-810G shock resistance, and glove-friendly design make it ideal for rigorous workspaces, while its shared-ready design with swappable batteries supports shift-based operations.

Q: Does the Wireless Phone 9821 support both on-premises and cloud calling platforms?
A: Yes, the phone runs PhoneOS and supports Cisco Unified Communications Manager for on-premises deployments, Webex Calling for cloud-based environments, and third-party call control platforms. It offers zero-touch provisioning for simplified deployment across both architectures.

Q: What safety features are integrated into the Wireless Phone 9821?
A: The phone includes man-down detection for worker safety monitoring, a configurable action button that can be programmed for emergency alerts or instant paging, and push-to-talk capability for rapid response communications. These features are designed for healthcare, industrial, and security use cases.

Q: Is the Wireless Phone 9821 compatible with existing Cisco wireless phone accessories?
A: The 9821 uses the same proprietary magnetic charging connector as the Cisco Wireless IP Phone 8821, providing compatibility with existing desktop chargers and multichargers. The phone supports swappable batteries and is designed for shared device environments with quick charging capabilities.

Q: What audio quality features does the phone provide for noisy environments?
A: The phone features AI-driven noise removal technology to maintain clear communications in high-noise settings like warehouses and manufacturing floors. It supports wideband audio codecs including G.711, G.722, and OPUS, and offers Bluetooth headset connectivity for hands-free operation.

Datasheet

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