-
Warranty
-
Stay up to date with the latest IT procurement trends, industry insights, and company updates. Our newsroom is your go-to source for expert analysis, product launches, and technology advancements shaping the industry.
Warranty
One (1) Year Back to Base Warranty on New and Used Equipment and Accessories.*
Back to Base Warranty requires the faulty item to be returned to XS Network Tech for inspection and repair or replacement.
The Claim Process is Quick and Easy!
- Contact your Account Manager and describe the problem you are experiencing.
- An RMA form will be e-mailed to you.
- Complete and return the RMA form to the e-mail address provided.
- We will confirm that the unit is within the warranty period.
- We will issue you with a Return Authorization instruction.
- The item will be either repaired or replaced and returned.
We take warranty claims seriously and act to resolve issues quickly.