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Cisco

Cisco CP-860-K9 | Webex 860 Wi-Fi VoIP Phone, 5.2" Touchscreen, IP68

CP-860-K9

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Description

The Cisco Webex Wireless Phone 860 delivers enterprise-grade voice over IP through Wi-Fi connectivity in a rugged, mobile form factor. Designed for healthcare, retail, manufacturing, and other demanding environments, this Android-based smartphone features IP68 dust and water resistance, a 5.2-inch Full HD touchscreen, and secure AES encryption for voice-over-Wi-Fi functionality. Compatible with Cisco Unified Communications Manager and Webex Calling platforms, the CP-860-K9 enables mobile workers to access corporate directories, collaborate securely, and leverage enterprise voice features including conference, transfer, and call park.

Features

Enterprise VoIP over Wi-Fi with dual-band 2.4/5 GHz support for seamless mobility
- IP68-rated rugged design with dust, water, drop, and chemical resistance
- Hot-swappable 3000 mAh battery for continuous operation without downtime
- Bluetooth 5.0 LE for wireless headset connectivity and peripheral support
- Secure communications with AES encryption, fingerprint authentication, and multiple EAP protocols
- Full-duplex speakerphone and HD voice for clear audio quality
- Android 10 enterprise platform enabling third-party application deployment
- Dual cameras (13 MP rear with flash, 8 MP front) for video collaboration and documentation
- Enterprise voice features including conference, transfer, call park, and corporate directory access
- Cisco Webex app integration for unified communications and collaboration
- Multiple codec support (Opus, G.711a/u, G.722, G.729a) for voice quality optimization
- 5.2-inch Full HD Gorilla Glass touchscreen for durability and clear viewing
- USB-C charging with support for desktop chargers, multichargers, or USB charging
- Two programmable action buttons for customized workflow shortcuts
- Compatible with Cisco Unified Communications Manager and Webex Calling platforms

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Technical Specifications

Display: 5.2-inch Full HD (1920 x 1080) color touchscreen with Gorilla Glass
- Processor: Octa-core (8-core) 2.2 GHz maximum, 1.8 GHz base
- Memory: 4 GB RAM, 64 GB internal storage
- Battery: 3000 mAh hot-swappable rechargeable battery (included)
- Wireless: Wi-Fi 5 (802.11a/b/g/n/ac/d/h/i/k/r/u), Dual-band (2.4 GHz / 5 GHz), Bluetooth 5.0 LE
- Operating System: Android 10 (Enterprise Edition)
- IP Rating: IP68 (dust, water, and drop resistant); chemical resistant for intense cleaning
- Cameras: 13 MP rear camera with flash, 8 MP front camera
- Audio: Full-duplex speakerphone, HD voice, 3.5 mm headset jack
- Voice Codecs: Opus, G.711a, G.711u, G.722, G.729a
- Security: Fingerprint scanner, AES encryption, WEP, EAP-FAST, EAP-TLS, PEAP-MSCHAPv2
- Dimensions: 153 mm x 76 mm x 12 mm, Weight: 214 g
- Customizable Controls: Two programmable action buttons
- Variant: Worldwide (WW) version, phone and battery only (charger not included)

FAQs

Q: Does the CP-860-K9 include a charger?
A: No, the CP-860-K9 SKU includes the phone and battery only. A separate bundle SKU (CP-860-BUN-K9) includes the charger, cable, and accessories. The phone charges via USB-C and is compatible with desktop chargers, multichargers, or standard USB-C cables.

Q: What call control platforms are compatible with the Cisco 860?
A: The Cisco Wireless Phone 860 is built to work with Cisco Unified Communications Manager or Webex Calling for call control. It requires an Enhanced User Connect License (UCL) or Cisco Unified Workspace License (UWL) to register to Cisco Unified Communications Manager.

Q: Can I use the Cisco 860 in harsh industrial or healthcare environments?
A: Yes, the Cisco 860 is specifically designed for demanding environments. It features IP68 rating for dust, water, and drop resistance, plus chemical resistance to withstand intense cleaning protocols common in healthcare, manufacturing, and retail settings.

Q: Does the Cisco 860 support third-party Android applications?
A: Yes, the Cisco 860 runs on an Android 10 enterprise platform that provides an application framework for third-party apps. This allows organizations to deploy custom applications for workflows in healthcare, retail, manufacturing, and other enterprise environments.

Q: What are the key differences between the Cisco 840 and 860 models?
A: The Cisco 860 offers higher ruggedness with an IP68 rating (versus IP65 on the 840), making it resistant to dust, drops, and brief submersion in water. The 860 is designed for more demanding environments requiring enhanced durability and protection.

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