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Cisco

Cisco HS-W-321Q-C-USB | Wired mono on-ear | USB-A | Microsoft Teams certified controller | Noise-canceling boom mic | Plug-and-play

SKU:HS-W-321Q-C-USB

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Description

Mono USB-A headset with a Microsoft Teams-certified inline controller featuring a dedicated Teams button and LED indicators. Delivers wideband audio and a noise-canceling boom mic for professional-grade clarity, ideal for call centers and hybrid work. Works across leading UC platforms with plug-and-play simplicity on Windows and macOS.

Features

- Microsoft Teams-certified inline controller with dedicated Teams button
- USB-A plug-and-play for rapid deployment
- Noise-canceling boom mic for consistent voice clarity
- Wideband audio tuning for natural conversations
- Lightweight mono design for all-day comfort

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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FAQs

Technical Specifications

FAQs

Q: What does Teams certification provide?
A: It enables a dedicated Teams button and optimized call controls and indicators when used with the Microsoft Teams desktop app.

Q: Will it also work with Zoom or Webex?
A: Yes, it functions as a standard USB audio device and works with leading UC apps.

Q: Is the microphone noise-canceling?
A: Yes. The boom mic reduces background noise for clearer voice transmission.

Q: Is it suitable for call center use?
A: Yes. The mono design and inline controls support high-volume, professional calling environments.

Q: Do I need additional drivers?
A: No, it’s typically plug-and-play on supported operating systems.

Technical Specifications

- Wearing style: Mono on-ear (single ear)
- Connection: USB-A (wired)
- Certification: Microsoft Teams certified
- Inline controller: Dedicated Teams button, call answer/end, mute, and volume
- Microphone: Noise-canceling boom, flexible
- Audio profile: Wideband/HD voice optimized for speech
- Compatibility: Windows and macOS; works with Teams and other UC apps
- Plug-and-play: No special drivers typically required
- Ear cushion: Leatherette, replaceable
- Color: Carbon Black

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