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Cisco

Cisco HS-W-321-C-USB | Wired mono on-ear | USB-A | Webex inline controller | Noise-canceling boom mic | Plug-and-play

SKU:HS-W-321-C-USB

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Description

Single-ear USB headset for softphones and UC applications with a Webex-enabled inline controller for convenient call handling. Delivers clear, wideband audio and a noise-canceling boom microphone in a lightweight, comfortable design. Ideal for hybrid work and call-intensive roles needing reliable plug-and-play performance.

Features

- USB-A plug-and-play connectivity for PCs and laptops
- Webex-optimized inline controller for quick call handling
- Noise-canceling boom mic for clear, professional audio
- Wideband voice tuning for natural-sounding conversations
- Lightweight mono design for all-day comfort

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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FAQs

Technical Specifications

FAQs

Q: Is this plug-and-play on Windows and macOS?
A: Yes. It connects via USB-A and is typically recognized without additional drivers.

Q: Does the inline controller work outside of Webex?
A: Core functions like volume and mute work broadly; call controls such as answer/end depend on the UC app’s integration.

Q: Can I use it with Zoom or Microsoft Teams?
A: Yes, it works with major UC platforms. For dedicated Teams controls, consider a Teams-certified variant.

Q: Is the microphone noise-canceling?
A: Yes, it reduces background noise for clearer calls.

Q: Is it mono or stereo?
A: It is a mono on-ear headset designed to keep one ear open to the environment.

Technical Specifications

- Wearing style: Mono on-ear (single ear)
- Connection: USB-A (wired)
- Inline controller: Webex-focused controls for answer/end, mute, and volume
- Microphone: Noise-canceling boom, flexible
- Audio profile: Wideband/HD voice optimized for speech
- Compatibility: Windows and macOS; works with Webex and leading UC apps
- Plug-and-play: No special drivers typically required
- Ear cushion: Leatherette, replaceable
- Color: Carbon Black

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