• Cisco CP-HS-W-532-USBA black and blue wired headset with mic
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Cisco

Cisco CP-HS-W-532-USBA | Headset 532 Dual On-Ear Headset, QD, USB-A Adapter

CP-HS-W-532-USBA

14 in stock

$275.68 inc. GST
$250.62 ex. GST
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Description

The Cisco Headset 532 is a wired, dual-ear (stereo) on-ear headset from the Headset 500 Series, built for office workers and contact-centre staff in open workspaces who spend long periods on voice and video calls with Cisco IP phones, Webex devices and soft clients.

The headset uses quick disconnect cabling and is paired with a desktop USB-A headset adapter, which provides call controls and powers the headset from the host PC or device, so no separate power supply is needed. It has a unidirectional electret condenser microphone with a 150 to 6800 Hz response, an earpiece bandwidth of 50 Hz to 18 kHz and a speaker impedance of about 90 ohms. Acoustic spike protection to over 118 dB is provided when used with the USB adapter, and the headset weighs 103.2 g up to the quick disconnector. No licence or subscription is required.

It works with PC, Mac, Cisco IP phones, DX endpoints, Webex Desk Series, Cisco Jabber, the Webex App and Webex Meetings. Central management of policy and defaults is available through Cisco Unified Communications Manager and Control Hub when used with compatible Cisco endpoints.

Enquire with XS Network Tech for new or used pricing and availability.

Features

- Quick disconnect cabling for easy plug and unplug during shift changes or breaks
- Desktop USB adapter provides answer, end, reject, hold/resume, mute/unmute and volume controls
- Lightweight, ergonomic design with multiaxial ear cups for extended wear
- Unidirectional microphone minimises background noise, with noise isolation from the ear cups
- Microphone test (record, playback, gain) and audio shaping when used with the USB adapter
- In-call presence LEDs on the ear plates when used with the USB adapter
- Central management of policy and defaults via Cisco Unified Communications Manager and Control Hub, with remote firmware upgrade and diagnostics on compatible Cisco endpoints

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Technical Specifications

- Type: Dual (stereo) on-ear wired headset
- Cabling: Quick disconnect (QD) with desktop USB-A headset adapter
- Microphone type: Electret condenser (ECM)
- Microphone directionality: Unidirectional
- Microphone frequency response: 150 to 6800 Hz
- Speaker impedance: Approximately 90 ohms
- Earpiece bandwidth: 50 Hz to 18 kHz
- Maximum sound pressure: 118 dB SPL(A) (requires USB adapter)
- Hearing protection: Acoustic spike protection to over 118 dB (requires USB adapter)
- Presence indicator: LED on each ear plate (requires USB adapter)
- Weight: 103.2 g (up to quick disconnector)
- Cable length, headset to USB including controller and QD: approximately 2.67 m
- Cable length, headset cord to Quick Disconnect: approximately 0.74 m
- Cable length, Quick Disconnect cord to USB including controller: approximately 1.86 m
- Cable length, Quick Disconnect cord to controller: approximately 0.38 m
- Cable length, controller cord to USB: approximately 1.42 m
- Connectivity: PC, Mac, Cisco IP phone, DX endpoint
- Power: Via USB-A connection from the host

FAQs

Q: Does it need a licence or subscription?
A: No. No licence or subscription is required. Management features work with Cisco Unified Communications Manager, Control Hub, Jabber or Webex.

Q: Does it need a separate power supply?
A: No. The headset is powered through the USB-A connection from the host PC or device.

Q: What devices and applications does it work with?
A: It works with PC, Mac, Cisco IP phones, DX endpoints, Webex Desk Series, Cisco Jabber, the Webex App and Webex Meetings. Refer to the Cisco Headset Compatibility Guide for the supported phone and firmware matrix.

Q: What is the quick disconnect for?
A: The quick disconnect lets the user unplug the headset from its cable without removing the whole cable run, which is useful during shift changes or breaks.

Q: Which features need the USB adapter?
A: Hearing protection with acoustic spike protection, the in-call presence LEDs and the microphone test and audio shaping features all require the USB-A headset adapter.

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