Cisco

Cisco CON-SNT-WSC296PD | support contract | 8x5xNBD | TAC + software updates | for 2960XR 24-port PoE switch

SKU:CON-SNT-WSC296PD

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Description

Technical support and next-business-day hardware replacement during local business hours (8x5), with access to software updates and expert assistance for covered switching hardware. Ensure uninterrupted operations with rapid RMA logistics and proactive troubleshooting.

Features

Next-business-day hardware replacement to reduce downtime - Expert TAC assistance for faster incident resolution - Access to software updates and security fixes - Proactive guidance to stabilize network performance - Contract-based entitlement tied to the device serial

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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FAQs

Technical Specifications

FAQs

Q: What does 8x5xNBD mean? A: Support is available 8 hours a day, 5 days a week, with next-business-day hardware replacement for approved RMAs. Q: How do I activate coverage? A: Provide the device serial and contract details to register the entitlement; access is enabled after activation. Q: Are software updates included? A: Yes, access to eligible software updates and patches for the covered device is included during the contract term. Q: Can this be renewed or extended? A: Yes, contracts can typically be renewed; check available term options for your device. Q: Is the device model restricted? A: This contract is intended for a compatible 2960XR 24-port PoE switch; verify your exact model before purchase.

Technical Specifications

Service level: 8x5xNBD (business-hours support; next-business-day hardware replacement) - Coverage: Hardware replacement, technical support, and software updates for the covered device - Support access: Expert TAC for troubleshooting and configuration guidance - Entitlement: Requires valid contract registration and device serial association - Device scope: Intended for a 2960XR 24-port PoE switch model - Delivery: Electronic entitlement and support access upon activation

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