Cisco CP-8821-K9 | 8821 Wi-Fi IP Phone, Dual-Band, Rugged IP54, 2.4in LCD

Q: What type of environments is the CP-8821-K9 designed for?
A: The Cisco 8821 is specifically designed for rigorous industrial settings and mobile workers in healthcare, manufacturing, retail, hospitality, and oil and chemical industries. Its IP54-rated, ruggedized design with MIL-STD-810G drop testing makes it ideal for physically demanding environments where users are frequently on the move.

Q: Does the CP-8821-K9 include the battery and charger?
A: No, the CP-8821-K9 SKU includes the handset only. Batteries, chargers, and power supplies are sold separately. For a complete bundle with battery and charging accessories, look for the CP-8821-K9-BUN SKU.

Q: What wireless standards does the 8821 support for voice roaming?
A: The phone supports IEEE 802.11a/b/g/n/ac Wi-Fi across both 2.4GHz and 5GHz bands. It features Fast Transition (802.11r) technology, which enables seamless voice communications while roaming between access points within the campus, minimizing call interruptions during handoffs.

Q: Can I use wireless headsets with this IP phone?
A: Yes, the CP-8821-K9 includes Bluetooth 4.0 support, allowing you to pair third-party wireless headsets for hands-free operation. It also has a 3.5mm headset port for wired headsets. The phone supports full-duplex speakerphone functionality as well.

Q: What call management features are available on the 8821?
A: The phone supports 6 line appearances and includes extensive call management features such as call hold, transfer, conferencing, call forwarding, call waiting, caller ID, call history, speed dial, directory services, voicemail access, and XML-based applications including push-to-talk functionality.