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Cisco

Cisco CP-HS-WL-562-M-EU | DECT 1.9 GHz wireless dual-ear | Multi-Base (2x USB-A + RJ-9) | 3-source switching | up to 100 m range | extended talk time | noise-canceling boom mic | busy light | EU

SKU:CP-HS-WL-562-M-EU

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Description

Dual-ear DECT wireless headset with a Multi-Base that connects up to three sources (2x USB-A and 1x RJ-9), letting you switch instantly between PC, laptop, and desk phone. Designed for immersive focus with wideband audio, a noise-canceling mic, and long-range reliability for hybrid work.

Features

- Multi-Base supports up to three simultaneous sources
- Dual-ear design for immersive, distraction-reducing audio
- Secure DECT wireless with stable roaming up to 100 m
- Noise-canceling boom mic for crisp, professional voice quality
- Integrated busy light to signal on-call status
- On-headset call controls for seamless call handling
- Wideband audio optimized for voice and UC
- Magnetic dock for simple charging and storage

Warranty

All products sold by XS Network Tech include a 12-month warranty on both new and used items. Our in-house technical team thoroughly tests used hardware prior to sale to ensure enterprise-grade reliability.

All technical data should be verified on the manufacturer data sheets.

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FAQs

Technical Specifications

FAQs

Q: How many devices can the Multi-Base connect to?
A: Up to three sources simultaneously (typically two USB hosts and one RJ-9 desk phone) with one-touch switching.

Q: Is it suitable for open-plan offices?
A: Yes. The dual-ear design and noise-canceling microphone help maintain focus and voice clarity in noisy environments.

Q: Does it work with softphone platforms?
A: Yes. USB connectivity provides broad compatibility with leading UC platforms on Windows and macOS.

Q: What is the wireless range?
A: Up to 100 m (330 ft) line of sight under typical office conditions.

Q: Can I pair a spare 560-series headset to this base?
A: Yes. You can pair a spare headset to the base for quick replacement or hot desking; only one headset is active at a time.

Technical Specifications

- Form factor: On-ear, dual (stereo)
- Wireless technology: DECT (1.9 GHz, EU region)
- Audio: Wideband voice with passive noise isolation
- Microphone: Noise-canceling boom with mute
- Range: Up to 100 m / 330 ft (line of sight)
- Talk time: Extended (typical workday usage)
- Base type: Multi-Base with magnetic charging cradle
- Base connectivity: 2x USB-A (PC/laptop) + 1x RJ-9/11 (desk phone)
- Source switching: 3-source selector on base
- Controls: Answer/end, volume, mute on headset
- Indicators: Integrated busy light on earcup
- Charging: Dock charging via base
- Region/Radio compliance: EU DECT
- Compatibility: USB audio on Windows/macOS; desk phones via RJ-9/USB

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