One (1) Year Back to Base Warranty on New and Used Equipment and Accessories.*
Back to Base Warranty requires the faulty item to be returned to XS Network Tech for inspection and repair or replacement.
The Claim Process is Quick and Easy!
1. Contact your Account Manager and describe the problem you are experiencing.
2. An RMA form will be e-mailed to you.
3. Complete and return the RMA form to the e-mail address provided.
4. We will confirm that the unit is within the warranty period.
5. We will issue you with a Return Authorization instruction.
6. The item will be either repaired or replaced and returned.
We take warranty claims seriously and act to resolve issues quickly.