Cisco IP Phone 7861 shipped with multiplatform phone firmware, for remote configuration
This multiplatform phone firmware enables the 7800 Series to work with approved third-party call control systems. For partners who provide voice and video services to end customers on third-party platforms, Cisco offers specific firmware loads that support these platforms and run on the Cisco IP Phone 7800 Series. The feature set provided by this firmware is not identical to that of the firmware designed and built for use with Cisco call control systems, but there are many similarities
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